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Psychological help

The Zustricz Foundation – Centre for Psychological Help for Refugees from Ukraine and Migrants

The Zustricz Centre for Psychological Help for Refugees from Ukraine and Migrants, ul. Królewska 2 (see on map) offers psychological support to children and adults from Ukraine free of charge. Assistance is provided in Polish, Ukrainian and Russian.

The Centre offers individual or group consultations, group activities (art-therapy, support groups, workshops, psychoeducation), individual and group psychotherapy, educational projects, lectures, seminars and trainings. Online consultations are also available. You need to book the meeting in advance

Working hours:
Mon-Fri od 9:00-19:00
Sat 9:00-15:00

phone: +48 786 674 005

Crisis Intervention Centre in Cracow

The Crisis Intervention Centre in Cracow offers psychological support to refugees from Ukraine. People needing support can get help directly at the Centre or by phone. A psychologist is available 5 hours every day, meetings are held in Ukrainian and Russian.

ul. Radziwiłłowska 8b
31-026 Cracow (see map)

+48 12 421 92  82


Opening hours:
Psychological support in Ukrainian and Russian is available daily. Please contact us via phone or email to get detailed information on available dates.

Mindgram Telephone Support Line

Mindgram launched a telephone support line for people affected by the Ukraine war. Up-to-date information is available at the Mindgram website.

Office hours:
Monday to Sunday, 9:00-21:00
+48 459 595 252 (Ukrainian, Russian, Polish, English).

Polish Migration Forum

Polish Migration Forum provides individual online consultations with a psychologist, please call +48 692 913 993 or contact us by mail:

Psychological First Aid Centre

The Psychological First Aid Centre, in cooperation with the City of Cracow, has created five points in the city where refugees from Ukraine can receive psychological support. Psychological consultations are free of charge for children and adults. Meetings are conducted in Polish, Ukrainian or Russian.

Detailed information can be found at the Centre’s website. Consultation schedule for each month is also available on the website.

Meetings are held in Cracow at five locations:

To book a consultation, please complete the online form or make an appointment by phone: +48 572 88 22 00.